SOLIS serves a range of clients in a variety of industries including Communications, Energy, Financial services, Manufacturers, Healthcare, Education, Government and Corporate.
+1200
businesses served
+50
years in business
7
brands represented
Customer Ratings
SOLIS commenced activity measuring its service to clients on February 1st 2024. As at April 30th, 2026 399 customers have reviewed its service along the 4 parameters shown in the graph below. The customers surveyed include businesses that operate in the following sectors: banking, insurance, oil and gas, professional services, manufacturing, distribution, education, government and print shops.
The surveys are conducted over the telephone by an independent staff member that conducts a qualitative and quantitative questionnaire. Based on the customer’s responses, a score is assigned to each parameter. Our management actively reviews these surveys and contacts the customers who give lower ratings with a view to drive consistent performance improvement.
The results are also shared with the technicians who completed the service call at the customer site to enable continuous learning and on-going training. SOLIS believes that long-term success in its business is driven by technical service.
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Video Testimonials
Testimonials
I have been using SOLIS multifunction devices at our office for the past six years and have always been completely satisfied with their machine performance. The after-sale service has also proven to be outstanding. Their Technicians have been consistently timely and supportive. I am happy to recommend the services of SOLIS.
It is with much enthusiasm that I am writing to recommend the service of SOLIS. I have been using SOLIS devices at my office for over two and a half years. SOLIS provides professional services with excellent after sales support. The staff members are knowledgeable, prompt and courteous. The company has supported my company’s efforts in introducing services that would meet our business requirements while sustaining environmental policies.
The units supplied by SOLIS are very efficient, with minimal breakdowns. There are very few paper jams and the print quality is excellent. When we do have any issues, the customer service team responds expeditiously.
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